Jan 202010

01.27.09 by:: swytch

I’m sure many of you have encountered this devlish BSOD (blue screen of death) at least once in your lifetime.

unmountable boot volume

In my line of work, people tend to come to me in utter anguish praying they haven’t lost their files. Most of the time I can get the user up and running again within a short period of time but there are those times…. well, I’ll just re-emphasize the need to BACK UP YOUR DATA. :0)

Here are a few steps which I used to get my laptop back in shape. (steps below reference Windows XP but can be help troubleshooting other operating systems)

Step 1 – Located my Windows XP operating system disk. With my XP disk in the CD-rom drive, I powered up the computer. When prompted, I booted to the CD drive and not the internal hard drive. At that point I began to see XP starting its boot and restore process.

boot from windows CD

Step 2 – When prompted, select “R” to repair the current XP installation. You will then be brought to the Windows System Repair prompt shown below.

windows xp setup

Step 3 – I resolved the situation using both the FIXBOOT and FIXMBR commands.

windows fixboot and fixmbr commands

original photo: http://www.windowsnetworking.com

I ran the FIXBOOT command first, then rebooted the machine to see if it solved the problem. It didn’t so I proceeded with the FIXMBR command and tested again.

Step 4 – I returned to the Windows Recovery Console and ran the chkdsk command with a ” /r ” for recover.

chkdsk command

After I completed the steps above, I performed a full shutdown.
I booted the laptop and we were back in action! These are the steps that I took but know that there are many more commands you can use in the Windows Recovery Console.

Check out some of these sources for additional information:

http://support.microsoft.com/kb/297185
http://www.wikihow.com/Use-Windows-Recovery-Console-from-XP-CD
http://commandwindows.com/recovery.htm

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